TY - CHAP M1 - Book, Section TI - The Role of Quality Management for Monitoring and Improving: A Transplant Program A1 - Dlugacz, Yosef D. A1 - Restifo, Andrea A2 - Molmenti, Ernesto Pompeo A2 - SantibaƱes, Martin de A2 - SantibaƱes, Eduardo de PY - 2021 T2 - Liver Transplantation: Operative Techniques and Medical Management AB - The basis of any quality management (QM) program is to gather valid and accurate information in order to assess processes and improve outcomes. Because health care services, including transplant services, are highly complex and involve many individuals, improving processes and ingrained habits of behavior can be difficult and require conscious effort. SN - PB - McGraw Hill CY - New York, NY Y2 - 2024/03/28 UR - accesssurgery.mhmedical.com/content.aspx?aid=1180114051 ER -