TY - CHAP M1 - Book, Section TI - The “IKEA Approach” for Patient-Centered Care: A Patient Advocate’s Perspective A1 - Mastors, Pat A2 - Stahel, Philip F. Y1 - 2017 N1 - T2 - Surgical Patient Safety: A Case-Based Approach AB - IKEA is the largest furniture retailer in the world and a global powerhouse.The IKEA model offers huge lessons on how simplicity, quality, affordability, and customer engagement, can achieve success across scores of countries and in dozens of languages.What can our healthcare system learn from the IKEA model? And how can that model both reduce costs and save lives? SN - PB - McGraw-Hill Education CY - New York, NY Y2 - 2024/04/16 UR - accesssurgery.mhmedical.com/content.aspx?aid=1144003557 ER -