@inbook{1144003557,
author={Pat Mastors},
editor={Stahel, Philip F.},
title={The “IKEA Approach” for Patient-Centered Care: A Patient Advocate’s Perspective},
booktitle={Surgical Patient Safety: A Case-Based Approach},
publisher={McGraw-Hill Education},
address={New York, NY},
year={2017},
url={accesssurgery.mhmedical.com/content.aspx?aid=1144003557}
}